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Privacy Policy

This page explains how OPG Naša Farma collects, uses and protects personal data from website visitors.

Last updated: May 2026.

OPG Naša Farma respects the privacy of website visitors and processes personal data responsibly, lawfully and only for the purposes for which the data was collected.

1. Data controller

The personal data controller is:

2. What personal data we collect

Through this website, we may collect personal data that the user voluntarily provides through the contact form, e-mail, phone, WhatsApp or another available communication channel.

This data may include:

  • full name,
  • e-mail address,
  • phone number,
  • message content,
  • data needed to answer an inquiry, arrange a visit or reserve a date.

3. Purposes of personal data processing

We process personal data for the following purposes:

  • responding to visitor inquiries,
  • arranging visits, groups, tastings or other farm activities,
  • communicating with users who contacted us,
  • fulfilling legal obligations,
  • protecting website security,
  • improving content and user experience if the user accepts analytics cookies.

4. Legal basis for processing

We process personal data only when there is an appropriate legal basis. Depending on the purpose, processing may be based on:

  • user consent,
  • taking steps at the user’s request before a possible arrangement or contract,
  • legitimate interest in responding to inquiries, communication and website security,
  • compliance with legal obligations.

5. Contact forms and inquiries

When a user sends an inquiry through the contact form, e-mail, phone or WhatsApp, the provided data is used only to answer the inquiry and continue communication related to the requested information, visit, product or service of OPG Naša Farma.

Sending an inquiry does not automatically confirm a date, booking or arrival. A date is confirmed only when OPG Naša Farma explicitly confirms it through the agreed communication channel.

6. Cookies

This website uses necessary cookies that enable the website to function properly. With the user’s consent, the website may also use analytics or marketing cookies.

More information about cookie types, their purpose and how to manage settings is available on the page Cookie Policy.

7. Who has access to data

Personal data may be accessed by people responsible for communication and administration at OPG Naša Farma, as well as technical service providers necessary for the operation of the website, hosting, e-mail system or website security.

Personal data is not sold to third parties.

8. External services

The website may contain links or embedded third-party content, such as Google Maps, social networks, video content or other external services.

Such services may process certain technical data according to their own privacy policies. If cookies or tools that are not necessary for the website are used, they are activated only after the user’s consent, where consent is required.

9. Data retention period

Data received through inquiries is kept for as long as necessary to answer the inquiry, arrange a visit, continue communication or fulfil legal obligations.

Data that is no longer needed is deleted or anonymised, unless there is a legal obligation to retain it further.

10. User rights

The user has the right to request:

  • access to their personal data,
  • correction of inaccurate or incomplete data,
  • deletion of data when the conditions are met,
  • restriction of processing,
  • objection to processing,
  • withdrawal of consent, if processing is based on consent,
  • data portability, where applicable.

To exercise their rights, the user can contact us by e-mail: opgnasafarma@gmail.com.

11. Right to lodge a complaint

If the user believes that their personal data is being processed contrary to applicable regulations, they have the right to contact the Croatian Personal Data Protection Agency.

12. Changes to the Privacy Policy

This Privacy Policy may be amended from time to time to reflect changes to the website, OPG Naša Farma business operations or applicable regulations.